How do I return an item?
Refund, Returns and Cancellation Policies:
Our return policy is as follows:
All products that we are selling are brand new and assumed in
perfect working condition (as stated to us by the manufacturer), please
contact us within 7 days of receiving the item for all returns.
If you would like to return an item just follow these steps:
-
Contact us within 7 days of receiving the item. By email: rusabh@comcast.net or call us (215)-921-1376. -
After contacting us, we will direct you in shipping the product back to us. -
When we receive the product we will refund the purchase price and
buyers shipping cost to us. There is a 20% restocking fee for open or
used products.
Please keep in mind that communication is the key to solving any
problems that may arise during the transaction, please contact us by
email ASAP. OUR HONESTY AND REPUTATION can complete the transaction
smoothly and flawlessly as possible. Customer satisfaction is our GOAL
We valued our customers greatly and will not stop short of anything
within our policies to help you solve any possible issues.
If you would like to exchange an item just follow these steps:
-
Contact us within 7 days of receiving the item. By email: rusabh@comcast.net or call us (215)-921-1376. -
After contacting us, we will direct you in shipping the product back to us. -
Once received, we will ship out the new product. However, there is a 20% restocking fee for open or used products.
If you would like to cancel your order please contact us ASAP. We
ship our packages within 24 hours and cannot cancel the order once it
has been shipped.
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